How Remote Follow-Up Works After Dental Treatment in Hyderabad, NZ Patient Guide

The 12-Month Remote Follow-Up Structure

All remote reviews are included in the treatment fee. There is no additional charge for the 12-month programme or subsequent annual reviews.

What the Records Pack Contains

Every patient returns to NZ with:

1. Signed clinical report (PDF, 10–15 pages): Diagnosis, treatment scope performed, implant specifications (brand, system, size, position), prosthetic material, occlusal records, post-operative instructions

2. DICOM files: Full CBCT datasets, pre-surgical and post-surgical. On USB drive.

3. STL files: Digital prosthetic design files. On USB drive.

4. 3-page patient summary: Plain-language version of clinical report for patient reference

5. Maintenance protocol: Specific hygiene instructions, professional cleaning intervals, imaging schedule

6. Bite registration records: Occlusal records for NZ GDP reference

7. Abutment and implant specifications: For NZ GDP to identify components if emergency repair is needed

These files are also transmitted directly to the patient's nominated NZ GDP via secure digital channel within 5 business days of the final Hyderabad appointment.

What the NZ GDP Does

The NZ GDP performs routine maintenance that does not require specialist intervention:

• Peri-implant probing (checking for bleeding or bone loss around implants)
• Professional hygiene, scaling around implant collars
• OPG or periapical X-rays for bone level comparison (using Stunning Dentistry baseline data)
• Occlusal review
• Minor occlusal adjustments if needed

The NZ GDP has the Stunning Dentistry clinical team's contact details for direct clinical queries. If a question arises that requires specialist input, the GDP communicates with the Stunning Dentistry prosthodontist via email or video.

What the Coordinator Does

The named coordinator (Ella Watson) manages all non-clinical aspects of the aftercare relationship:

• Schedules video consultations at NZST-compatible times
• Routes clinical concerns to the treating prosthodontist (response within 24 hours, urgent within 1 hour)
• Coordinates NZ GDP referral if an in-person assessment is needed
• Manages warranty claims if a component concern is raised
• Books and coordinates second visit appointments
• Tracks all patient check-in milestones

When to Contact the Coordinator

Routine (respond within 4 NZ business hours):

• Scheduling a review call
• Questions about the recovery diet progression
• Questions about hygiene technique
• Request to send records to a new NZ GDP

Urgent (respond within 1 hour during clinic hours):

• Provisional bridge movement or crack
• Unexpected pain or pressure more than 3 weeks post-surgery
• Visible implant thread
• Swelling returning after initial resolution

Clinical emergency:

• Severe facial swelling or fever: seek local emergency dental care immediately. Contact coordinator for parallel remote triage.
• Suspected implant exposure: contact coordinator immediately; video review within 4 hours

Full emergency pathway: Emergency Support →

What Remote Follow-Up Cannot Replace

Remote review is a supplement to local NZ dental care, not a replacement for it. The remote clinical team cannot:

• Physically examine the implant or prosthesis
• Probe peri-implant tissue
• Perform OPG or CBCT imaging
• Provide emergency in-person treatment

For anything requiring physical examination, the coordinator facilitates an urgent referral to a NZ dental practice that has the relevant records and can communicate with the treating team in Hyderabad.